POLICIES

Studio Policy

*Per Rhode Island State Law, no persons under the legal age of 18 years are permitted

*Per RI Law No animals are allowed in tattoo parlors (permanent makeup studios)

*Please refrain from using your phone while in the studio. It takes time away from your chosen time slot and We strive to provide a relaxing and peaceful environment where one does not feel rushed.

*NO guests are allowed in the studio at all for any reason, while an appointment is taking place.

Tattooing Policy

*If you are pregnant or nursing you cannot be tattooed

*If you are using/have used Latisse or any form of lash growth serum on your brows or lashes within the last six months, please notify us immediately. You may be required to discontinue use and reschedule your appointment

*If you have ever had an allergic reaction to tattoo pigments in the past, please notify me immediately.

*Please refrain from wearing perfume, essential oils or smoking before your appointment. I’m allergic!

*No drinking alcohol, caffeine or taking Ibuprofen or Aspirin within 24-48 hours of your appointment. These are blood thinners and may cause bleeding during your procedure which will push the pigment out.

*Anyone having an Eyeliner/Eyelash Enhancement Tattoo must remove any false lash extensions 2 weeks prior to your appointment and keep them off until 2 weeks after the final perfecting session which is about 6-8 weeks from initial session.

Appointment Policy

*A $100 Non-refundable booking fee is required to schedule your appointment. This fee will be deducted from the total amount of your procedure. (See cancellation policy below)

*All forms must be completed and sent back at least 2 days prior to your appointment so I have time to review the information. If not completed and sent back in the appropriate time, your appointment may be cancelled.

*To prevent no call/no shows, you must confirm your appointment 3 days prior. A text message and email will be sent automatically. If you do not confirm your appointment, another reminder will be sent 2 days prior. If you do not confirm at this point it will be automatically cancelled and you will have to reschedule. Your deposit will be used towards the new appointment only as it is non refundable. This is in consideration of the artists time and respect to the business.

*Please arrive 15 minutes before your scheduled appointment time to go over your medical history.

*All/Any services received are NON-REFUNDABLE

Refunds/Returns/Shipping Policy

REFUNDS: All/Any services received are non-refundable. RETURNS: We do not sell items, we sell services therefore there are no refunds. SHIPPING: We do not sell items, we sell services therefor we do not offer shipping

Cancellation/Reschedule Policy

*3 days notice MUST be given for rescheduling or canceling an appointment. Anything less than 3 days is considered a last-minute cancellation. We will use your Non-refundable booking fee to reschedule your appointment 1 time only, because we understand sometimes things happen beyond our control.

(Due to the proper preparation protocol for any cosmetic or paramedical procedure, 3 day reschedule/cancellation notice is required. I cannot fill a last minute cancellation/reschedule with only 2 days notice. The next guest will not be able to properly follow prep protocol.)

*If you are 15 minutes or more late for your appointment, your appointment will automatically be cancelled, and the $100 booking fee will be forfeited due to “last-minute” cancellation. I understand sometimes things happen so, if you choose to reschedule, I will honor the original booking fee this one time.

***Anyone who is a No Call/No Show will forfeit the $100 booking fee. If you decide to reschedule, an additional $100 booking fee will be required to rebook. If that appointment is cancelled, rescheduled or a No show again, the deposit is forfeited, and no further bookings will be allowed.

Payment/Tipping Policy

*Payment is provided PRIOR to procedure

*ALL services are non-refundable

*Tipping is customary and very much appreciated

*I’m so grateful you chose me to be your artist and that you loved your service & experience here at Michelle Lee Ink. If you would like to leave your artist a tip, please only cash or check. Thank you kindly in advance.

Initial Touch Up Policy

*ALL cosmetic procedures are a 2 appointment process, the procedure is NOT completed.

*If you are a no show or cancel your initial touch up with less than 3 days prior to your appointment, you will have to pay the normal touch up cost to reschedule.

*The initial touch up session (follow up) must be held within the appropriate healing time frame for your procedure. If you push your appointment out past the appropriate date, then the fee will have to be assessed .The longer time passes from your first appointment without the follow up, the more fading occurs to any spots that would have been perfected at the visit. Because of the additional fading, more work and time is required.

Gift Certificate Policy

*Gift certificates may be purchased online or by appointment only.

*All Gift Certificates are non-refundable

*Gift Certificates must be redeemed at the time of your appointment. This requires you to bring your gift certificate with you.

*If redeeming a gift certificate, cancellation of your appointment needs to be at least 72 hours in advance or not showing up to your appointment will result in you forfeiting your redeemed certificate.

*If you cancel your appointment less than 72 hours, a 50% non-refundable booking fee will be required to rebook. If you cancel again with less than 72 hours notice, you forfeit the booking fee. If you no call/no show for your appointment it will result in you forfeiting your redeemed certificate.